Contact
Contact NYC Building Violations Search. A person in New York reads every message.
Questions about the search, a mistake on a page, or monitoring for your buildings. Call (347) 201-2336, Monday to Friday, 9am to 7pm Eastern. Who runs the site is on the about page.
How to reach us
| Phone | (347) 201-2336 |
| hello@violationwatch.nyc, for anything, including mistakes on this site | |
| Sales | sales@violationwatch.nyc, for portfolios of 10+ buildings |
| Support | support@violationwatch.nyc, for existing ViolationWatch customers |
| Office | Violationwatch, Inc., 433 Broadway, Unit 220, New York, NY 10013 · Open in Google Maps |
| Hours | Monday to Friday, 9am to 7pm Eastern |
NYC Building Violations Search is a free tool. You don't need an account to search, and you don't need to contact us to use it. If you want alerts when a new violation lands on your building, start the 7-day free trial of ViolationWatch monitoring.
What happens after you contact us
- A person in New York reads it. Every email goes to the ViolationWatch team, not a ticket bot. Each inbox goes to a different group, so pick the one that fits.
- You hear back within one business day. Sales questions usually get an answer the same business day.
- If you found a mistake, we check it against the city's own source and fix the page if we got it wrong. How that works is on how we research.
- We can't change a city record. We're a private company, not affiliated with the City of New York. To dispute, correct or pay a violation, you deal with the agency that issued it.
Questions about your own violation go to the agency
These are the official contacts, from each agency's own nyc.gov pages.
| Agency | For | Contact |
|---|---|---|
| DOB | ECB/OATH summons hearing dates, Certificates of Correction, AEUHAZ | Administrative Enforcement Unit, (212) 393-2405 (DOB FAQ) |
| OATH | Hearings, defaults, payments, case status | Clerk's Office, 844-OATH-NYC (844-628-4692); Help Center (212) 436-0845 |
| FDNY | Fire violations, summonses, Certificates of Correction | Bureau of Fire Prevention, 718-999-0711 or FBS@fdny.nyc.gov |
| DOT | Sidewalk violation status, copies, dismissal inspections | 311 |
| HPD | Housing code violations and complaints | 311, or your borough's HPD service center |
We explain how the city's rules work, but nothing on this site is legal advice. For a court case or a closing, talk to a lawyer or an expediter.